Privacy Policy for EasyEngineerNG
1. Introduction
At EasyEngineerNG (accessible at easyengineerng.net), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when you interact with our website, products, and services. We recognize the importance of maintaining a privacy-first approach and uphold the highest standards in compliance with international data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all data collected by or on behalf of EasyEngineerNG through our website (easyengineerng.net), services, customer support, communication channels, and any associated digital platforms. EasyEngineerNG is the “data controller” for purposes of applicable data protection laws and is responsible for determining the purpose and means of processing your personal data.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
Usage Data: Information about how you interact with our website, including your IP address, browser type, geographical location, operating system, referral source, pages visited, and session duration.
Account Data: Data you provide when you create or manage an account with us, including your full name, email address, telephone number, and postal address.
Profile Data: Details based on your interactions with our website or services, such as purchase history, saved items, browsing behavior, and stated preferences.
Communication Data: Details from any correspondence you send to us, including inquiries submitted via forms, support requests, communication history, and response logs.
Technical Data: Information collected from the device or software you use to access our website, such as device model, operating system version, browser settings, screen resolution, system configurations, and language preferences.
Transaction Data: Records relating to purchases, including payment method, billing address, delivery address, transaction timestamps, and order history. We do not store full payment card numbers; all transactions are processed securely via third-party payment gateways.
Preference Data: Information provided regarding your interest in specific products or services, marketing and notification preferences, and consent to data usage and email communications.
4. Legal Bases for Processing
We rely on several legal bases to collect and use your personal data, as required by applicable law:
– Performance of Contract: When we process your data to fulfill our obligations under a contract with you, such as processing your orders and providing customer service.
– Consent: Where you have given clear permission for us to use your data for a specific purpose, such as receiving newsletters or personalized marketing content.
– Legitimate Interest: When processing is necessary for our legitimate business interests, such as improving our services, securing our platform, or analyzing usage trends—provided these interests are not outweighed by your rights.
– Legal Obligation: When we are required to comply with legal responsibilities, such as tax reporting, fraud prevention, or compliance with regulatory investigations.
5. Your Rights Under Data Protection Laws
As a data subject, you have the following rights regarding your personal data:
– Right of Access: You have the right to request details about the personal data we hold about you, along with how we use it.
– Right to Rectification: If your personal data is inaccurate or incomplete, you may request that we correct or complete it.
– Right to Erasure: You may request the deletion of your personal data, subject to certain lawful exceptions.
– Right to Restrict Processing: You may request that we limit how we use your data under specific circumstances.
– Right to Data Portability: You may obtain and reuse your personal data across different services. Upon request, we will provide your data in a machine-readable format where technically feasible.
– Right to Object: You have the right to object to data processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where consent is the legal basis for processing, you can withdraw that consent at any time.
You may exercise your rights by contacting us at [email protected].
6. Security Measures
We implement industry-standard security protocols to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:
– Encryption of sensitive data in transit and at rest;
– Access controls to restrict internal data usage;
– Regular security audits and testing procedures;
– Secure data storage and backup practices;
– Staff training on data protection and privacy principles.
7. International Transfers
Some of your information may be transferred to or processed in jurisdictions outside your country of residence. In such cases, EasyEngineerNG implements adequate safeguards, including Standard Contractual Clauses as approved by the European Commission, and other legal mechanisms to ensure data is treated securely and in compliance with GDPR, CCPA, and other applicable laws.
8. Data Retention
We retain your personal data only for as long as reasonably necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting obligations. The specific retention periods for different categories of data are as follows:
– Usage and Technical Data: 12 months;
– Account and Profile Data: Active until the account is deleted, then retained for up to 30 days;
– Communication Data: 24 months following last correspondence;
– Transaction Data: 7 years to comply with financial and tax regulations;
– Preference Data: Updated as necessary or deleted upon request.
9. Cookie Policy
easyengineerng.net uses cookies and similar technologies to enhance user experience and analyze website performance. Our website uses the following types of cookies:
– Essential Cookies: Necessary for core functionality, such as navigation and user authentication;
– Functional Cookies: Enable enhanced features such as remembering user preferences or login credentials;
– Performance and Analytics Cookies: Collect aggregated data for website optimization, usage tracking, and performance metrics.
10. Cookie Management and Legal Compliance
You can manage your cookie preferences through browser settings or via the cookie consent banner when you visit our website. Under GDPR and CCPA, you have the right to:
– Be informed about the types of cookies used;
– Opt-in or opt-out of non-essential cookies;
– Revoke cookie consent at any time.
We honor the “Do Not Track” settings and use a cookie consent mechanism to ensure compliance with applicable privacy laws.
11. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect or solicit data from minors. If we become aware that personal data of individuals under 13 has been collected without verified parental consent, we will take immediate steps to delete such information. If you believe we have inadvertently collected personal data from a child, please contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices. We encourage you to review this page periodically for the latest information. For material changes, we will notify users through the website or via email where appropriate.
13. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:
Email: [email protected]
Website: https://easyengineerng.net
We are committed to ensuring that your personal data is respected and used in accordance with applicable data protection laws. If you have any concerns related to how your data is being handled, we welcome your inquiries and will respond promptly.